Create an Organized Structure that Emphasizes Empowerment and Senior Management Accountabiltity

In addition to the focus on Six Sigma from Jack Welch, General Electric is driving the Six Sigma program forward with high-level oversight in all operating divisions. Welch is in frequent contact with the CEOs of each division, who then have a main "point" person in charge of Six Sigma. This individual is a member of the senior management team and is often the CIO or Chief Quality Officer. Each division is implementing Six Sigma with project teams, overseen by senior management. These teams consist of Green Belts, Black Belts, Senior Black Belts, and often Champions and project managers. In addition to this organizational structure, GE originally implemented Six Sigma with a roving audit staff of 230 employees aged 26 to 30 ...

Industries Profiled:
Electronics; Manufacturing


Companies Profiled:
General Electric

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