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25RAS




Products & Services R and AS Conferences 2006 Feb 2006: Customer Experience in the Call Center

Creating and Sustaining a Winning Customer Experience in the Call Center

ID: GBC-MRQ12006


Pages/Slides: 29


Published: Pre-2014


Delivery Format: PDF


 

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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.


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Direct access to this research is not included with your membership level.

 

919-403-0251

  • STUDY OVERVIEW
  • BENCHMARK CLASS
Dowload the GBC Meeting Report from the February 2006 Meeting "Creating and Sustaining a Winning Customer Experience in the Call Center" by clicking 'Add to Cart' on the right.

Industries Profiled:
Financial Services; Diversified; Computer Hardware; Computers; High Tech


Companies Profiled:
Merrill Lynch; Fujitsu; Hartford; Hewlett-Packard; Sprint and others