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» Products & Services » » Customer Service » Customer Relationship Management » CRM Strategy

CRM Implementation Road Map: Part 3 -- Global Rollout

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ID: 4225


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Words: 891


Published: Pre-2019


Delivery Format: Online PDF Document


 

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This is the third chapter in an executive workbook that outlines the key milestones of a successful CRM implementation. The CRM implementation process can be broken into the four phases. Each of the implementation phases has been broken down into several critical milestones. This chapter will analyze the milestones and address key challenges in the third phase, which focuses on the global roll out.


Organizations will be able to gain insights from this study and transfer the knowledge to their rollout phase so that employees can quickly mount the CRM learning curve and accelerate implementation timelines. This study will serve as a benchmark for CRM teams looking to plan roll out activities within the implementation timelines established in early CRM planning.


Industries Profiled:
Manufacturing; Pharmaceutical; Financial Services; Service; Aerospace; Banking; Retail; Government


Companies Profiled:
AAR Corp.; Sanofi-aventis; AAA; Boeing; Corning; Eli Lilly; JD Edwards; Lands' End; Merrill Lynch; PSEG; Raytheon; U.S. Department of Veteran's Affairs; USAA; Vistakon

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.