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» Products & Services » » Customer Service » Customer Relationship Management » CRM Strategy

CRM Strategy: Setting Goals

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ID: 4216


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Words: 1,722


Published: Pre-2019


Delivery Format: Online


 

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This document contains practices related to using internal company and external customer feedback when setting CRM goals.

Industries Profiled:
Financial Services; Service; Pharmaceutical; Government


Companies Profiled:
AAA; Sanofi-aventis; U.S. Department of Veteran's Affairs

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