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» Products & Services » » R and AS Conferences » 1998 » May 1998: Customer Service and Call Center Excellence

Customer Service and Call Center Excellence: Meeting Proceedings

ID: GBC-MR051998

Pages/Slides: 24

Published: Pre-2014

Delivery Format: PDF

 

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  • STUDY OVERVIEW
  • BENCHMARK CLASS
This is the product of the GBC meeting in Dallas during May 1998.

Industries Profiled:
Telecommunications; Research; Consulting; Chemical; Pharmaceutical; Manufacturing


Companies Profiled:
AT&T; BroadVision; Best Practices; DuPont; Newspaper Association of America; Research Triangle Institute; The New York Times Company




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