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Products & Services >> Research & Advisory Services >> R and AS Conferences > 1998 > May 1998: Customer Service and Call Center Excellence
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Customer Service and Call Center Excellence: Meeting Proceedings


Pages/Slides: 24

Delivery Format: PDF






ID: GBC-MR051998

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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.

This item is available exclusively to Research & Advisory Services Members.
This is the product of the GBC meeting in Dallas during May 1998.

  • Benchmark Class

Industries Profiled:
Telecommunications; Research; Consulting; Chemical; Pharmaceutical; Manufacturing

Companies Profiled:
AT&T; BroadVision; Best Practices; DuPont; Newspaper Association of America; Research Triangle Institute; The New York Times Company

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Companies Profiled: Best Practices, LLC

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