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25DB




Products & Services Customer Service Call Centers Planning

Customer Service Excellence Project Maps

DB Image

ID: 4127


Features:

Graphics, Detailed Process Map


Words: 1,200


Published: Pre-2016


Delivery Format: Online PDF Document


 

License Options:


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919-403-0251

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Six detailed, color process maps comprise this document. Topics include: Communication & Leadership, Process Design & Management, Human Resources, Measurement, and Customer Loyalty Management.

Industries Profiled:
Financial Services; Automobile; Telecommunications; Shipping; Banking; Insurance; High Tech; Pharmaceutical; Medical Device; Manufacturing; Multiple


Companies Profiled:
Saturn; American Express; FedEx; T. Rowe Price; Fidelity Investments; Lucent Technologies; Baxter; Toyota; State Farm

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