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Home » Products & Services » Best Practice Database » Business Operations » Corporate Libraries
Download FREE Excerpt
7 Info Graphics
17 Data Graphics
150+ Metrics
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
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STUDY OVERVIEW
Shrinking budgets and increasing responsibilities add to the complexities of handling corporate library operations. Best Practices, LLC undertook this study to understand how benchmarked libraries balance budget, resource and service levels in their organization. Metrics and insights in the document will help corporate library managers in allocating the cost and staff hours to various activities.
Corporate libraries can use this study to compare the financial resources, cost recovery practices and penetration of potential user base at their companies with those at leading organizations within the biopharmaceutical and medical device industries.
KEY TOPICS
· Financial resources · Cost recovery practices · Distribution of FTE hours by service category · Penetration of potential user base · Penetration of potential user base SAMPLE KEY METRICS
· Total library organization cost of benchmarked companies · Cost per potential & actual user · Cost recovery methods used · Percentage of total FTE hours allocated by process · Key service strategy areas SAMPLE KEY FINDING Cost Recovery: One third of participating libraries do not recover costs for the services and resources they provide, while others used more than one method. The most common cost recovery method is asking heavy user groups to chip in to pay for specialized resources. METHODOLOGY Best Practices, LLC engaged twenty-nine companies in this benchmarking study. Among the participants, 17 represented pharmaceutical companies, five were medical devices libraries, and seven represented health science libraries in other industries. Data is presented for the total benchmark class and for the pharma segment.
If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.
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