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» Products & Services » » Quality, Compliance and Regulatory » Lean, Six Sigma and other Programs

Performance Benchmark: The Internal Consulting Group

ID: 5019


Features:

9 Info Graphics

16 Data Graphics

111 Metrics

2 Best Practices


Pages/Slides: 56


Published: Pre-2019


Delivery Format: Online PDF Document


 

License Options:


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  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • STUDY SNAPSHOT
  • SPECIAL OFFER
Many leading companies have developed and staffed an internal consulting organization for various reasons, but in times of economic adversity, as costs are scrutinized, the value of all functions within companies are being questioned. Although internal consulting organizations are typically created with a clear purpose, often these organizations grow and take on additional responsibilities supporting important executive issues in a rather amorphous manner, lacking the clear measures of other functions within companies. This benchmark research study examines and shares the best practices that internal consulting groups can use to effectively measure performance and communicate the value of their function.

Industries Profiled:
Manufacturing; Medical Device; Pharmaceutical; Health Care; Insurance; Professional Services; Consumer Products; Computer Hardware; Computers; Telecommunications; Shipping; Energy; Utilities; Electronics; Biotech; Chemical; Office Equipment


Companies Profiled:
3M; Johnson & Johnson; Erie Insurance; Thomson Reuters; General Mills; Dell Computer; Caterpillar; Motorola; BT Group; Federal Express; MetLife; Public Service Enterprise Group; Canon ITS; Tufts Healthplan; Amadeus IT Group; Detriot Edison; Fluor Corp.; Genentech; NSTAR; Leggett & Platt; Grace

Study Snapshot

The research involved an online survey of 31 internal consulting leaders at 24 companies, as well as in-depth follow-up interviews with participants who demonstrated innovative methods for capturing or communicating functional value.

Key topics include:

  • Effective value indicators
  • Methods for qualifying value
  • Project evaluation approaches
  • Evaluation frequency
  • Effective methods for communicating value
  • Communication frequency
  • Methods for aligning strategy with corporate goals
  • Key internal consulting skills
  • Success factors and best practices for measuring and communicating value

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.