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Products & Services Business Operations Corporate Libraries

Benchmarking Library and Knowledge Management Services in the Biopharma Industry: Library Services

ID: 5787


Features:

4 Info Graphics

15 Data Graphics

240+ Metrics

4 Narratives


Pages/Slides: 25


Published: 2024


Delivery Format: Online PDF Document


 

License Options:


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  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • SPECIAL OFFER
Non-members: Click here to review a complimentary excerpt from “Benchmarking Library and Knowledge Management Services in the Biopharma Industry: Library Services”

STUDY OVERVIEW

Despite the growing accessibility of electronic resources, corporate libraries within the biopharma industry often remain underutilized. In response, library leaders are challenged to employ innovative strategies for expanding their user base and elevating engagement.

Best Practices, LLC undertook this benchmarking research to uncover successful strategies employed by leading biopharma corporate libraries to enhance customer outreach. The detailed findings of this study will empower library and information center leaders to benchmark the volume, availability, and delivery of library services at their organizations against industry peers.

KEY TOPICS

  • Services Offered by Library or Information Centers
  • Library User Base Penetration
  • Library Service Availability
  • Library Service Provider
  • Future-Oriented Focus for Continued Relevance

KEY METRICS

  • Library user base penetration across the total benchmark class
  • Library user base penetration – Large vs. Small / Mid-sized pharma
  • Adoption of strategies for library service expansion and outreach
  • Measuring the effectiveness of adopted strategies for service enhancement and outreach
  • Library service availability, quantified in operational hours
  • Provider of reference and research library services
  • Categorization of reference and research library services by value-added research, intellectual property, and market intelligence
  • Categorization of reference and research library services by support activities and technical assistance
  • Supplier of print/physical collection library services
  • Supplier of electronic resources management library services
  • Supplier of IT/website development and management library services
  • Supplier of knowledge management and internal documents library services
  • Involvement of Supplier Management/Procurement group in site license negotiation for library resources
  • Anticipated innovations in corporate libraries for the future

SAMPLE KEY FINDINGS

  • Library Usage: Corporate libraries play a vital role in offering wide-ranging services to their organizations; however, the current user penetration rate stands at 37%.
    • Larger organizations exhibit an average user penetration rate of only 28% among their employees, whereas small organizations excel with an impressive 47% penetration rate, showcasing a more effective reach within their companies.

METHODOLOGY

Best Practices, LLC engaged 21 leaders from 20 world-class pharmaceutical and life science companies through a benchmarking survey instrument. Research participants include Directors, Managers, Heads, VPs, Senior Librarians, and Analysts/Specialists.

Industries Profiled:
Pharmaceutical; Biotech; Chemical; Consulting; Health Care; Medical Device; Biopharmaceutical; Research; Communications; Non-Profit; Clinical Research; Laboratories; Diversified


Companies Profiled:
AbbVie; Amgen; Astellas; AstraZeneca; BASF Corporation; CSL Behring; Daiichi Sankyo; Grifols; Health Advances; Integra LifeSciences; Ionis Pharmaceuticals; Merck; National Institutes of Health; Novavax; Novo Nordisk; Prescott Medical Communications Group; RTI International; Sage Therapeutics; Sanofi; W.L. Gore and Associates

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.