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Products & Services Business Operations Benchmarking and Quality Benchmarking

Business Process Management: Identification, Documentation & Organization

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ID: 4777


Features:

Metrics, Graphics


Pages/Slides: 18


Published: Pre-2014


Delivery Format: Online PDF Document


 

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"Business Process Management: Identification, Documentation & Organization"


Study Overview
No matter how much focus is placed on efficiency and how many management tools are deployed, companies that tackle improvement at the departmental or business line level will not achieve the same degree of success as companies that identify, organize and disseminate business process standardization throughout the organization. This document evaluates which business processes top companies are choosing to standardize, how companies organize those processes and related data, and how they store and disseminate information. This document will assist six sigma, lean or other executives responsible for increasing efficiency and effectiveness in their organizations to benchmark their efforts against top companies.

Key topics

  • Types of Processes Tracked
  • Decision Making Processes
  • Documentation Strategies
  • Technology
  • ROI


Methodology
This research was conducted on behalf of the Business Excellence Board.

Industries Profiled:
Aerospace; Defense; Shipping; Chemical; Pharmaceutical; High Tech; Manufacturing; Electronics; Computer Software; Financial Services; Banking; Insurance; Biotech; Diagnostic; Automobile; Professional Services; Computer Hardware; Computers; Telecommunications; Consumer Products; Technology


Companies Profiled:
Adobe Systems; Northrop Grumman; FedEx; Solvay America; IBM; Sony; Sun Microsystems; Bank of America; Inc.; American Express; Anthem; BASF; Blue Cross and Blue Shield of LA; Bombardier; Capital & Credit Merchant Bank; Citizens Bank of Canada; Coca-Cola (Romania); Consolidated Container Company; Dade Behring; Department of Veterans AffairsDow Corning; DSM Pharmaceuticals; Eli Lilly and Company; FedEx Ground; First Data Corp; Ford Motor; Gartner; Gateway; GE Plastics; GlaxoSmithKline; GMAC Mortgage; Hewlett Packard; Intrado Inc.; Intuit; Kohler Co.; LG Electronics; MicrosoftNCR; Nortel Networks; Northrop Grumman Corp.; NOW Foods; Pactiv; SaskTel; Seagate Technology; Solvay; Sony Ericsson; Standard Register; Sun Chemical; TATA MOTORS; TELUS; Titan; Volvo Construction Equipment


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