Corporate Library Services in the Biopharmaceutical Industry: Resource Management

• Human Resources and their Involvement Level
• Financial Resourcing and Cost Recovery
• Corporate Size and Complexities

• What was the total number of FTEs (full-time equivalent employees) performing library services for the organization during the data year?
• What percentage of total FTEs performing library services are internal/corporate staff and what percentage are external/contractor staff?
• What percentage of total library FTEs fall into each of the listed professional credential categories?
• What percentage of total library FTE hours did each of the listed labor categories require?
• In anticipating future needs, have corporate libraies implemented--or begun planning for-- training or education programs to develop new staff skills in any of the listed areas?
• What was the total cost of providing library services and resources?
• What percentage of total cost went to each of the listed categories?
• On which of the items do corporate libraries spend more than 20% of the library budget?
• What methods do libraries use for recovering costs for their services and resources?
• Please indicate the percentage of funds for purchasing electronic content managed by the library that were within and outside the library’s budget
• Please indicate the company's total revenue for the most recently completed data year
• Average library spend per FTE; Average library spend per user

• Staff Allocation: Corporate librarians are a source for reference and research support for biopharma employees with over one-third (36%) of their hour spent performing those tasks.

Almost one-fifth (20%) of staff hours are spent on electronic resource management.

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