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Products & Services ╗
Best Practice Database
Business Operations ╗ Corporate Libraries
Download FREE Excerpt
8 Info Graphics
22 Data Graphics
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
Libraries and information centers allow access to crucial information and services that form a valuable aid in decision making. Innovation in corporate library services in the biopharmaceutical industry has been relatively slow, which needs to be further explored and developed.
Best Practices, LLC undertook benchmarking research to develop 2017 benchmarks for selected services and resources provided by libraries and information centers within the biopharmaceutical industry. In particular, this study provides benchmarks around the use of vendors in services delivery, financial resources, cost recovery practices, distribution of FTE hours by service category, penetration of potential user base and library innovation & service strategies.
Libraries and information center leaders can use this study to innovate and form service strategies that aid in increased customer engagement, enhanced customer outreach and cost efficiency.
Best Practices, LLC engaged 10 leaders from 10 top biopharmaceutical companies through a benchmarking survey.