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Products & Services ╗
Best Practice Database
Business Operations ╗ Corporate Libraries
Download FREE Excerpt
10 Info Graphics
16 Data Graphics
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
Benchmarking the core services of a corporate library against those of industry leaders helps in achieving performance excellence and efficiency. This study was undertaken to analyze the best practices and winning strategies of libraries and information centers within the biopharmaceutical industry. Insights and metrics presented in the study will help library and information leaders to compare the scope of their services and vendor outsourcing with those at other leading organizations.
Forces of Change: Flat or declining budgets, market conditions, and corporate business issues are the forces of change most likely to shape library and information center business models, services and product offerings over the next one to three years.
Twenty companies participated in this benchmarking study, with 12 representing the pharmaceutical/ biotech industries, 4 representing the medical device industry, and 4 representing other healthcare businesses.