Rare Disease MSL Team Excellence: Benchmarking Recruitment, Retention, and Compensation Levels

• Effective Recruitment in Rare Disease Segment: Factors and Tactics
• MSL Training Areas in Rare Disease Segment
• MSL Salary Levels and Trends in Rare Disease Segment
• Effective Perks and Retention Strategies in Rare Disease Therapeutic Area

• MSL turnover rate in rare disease therapeutic area
• How successful have each of the listed tactics been in effectively recruiting new rare disease MSLs over the past 6-12 months?
• How valuable are each of the listed training types for building an effective rare disease MSL team in the current external environment?
• What is the approximate average annual salary currently offered for new, mid-level, and senior rare disease MSLs at benchmark companies?
• Rare disease organizations’ approach to compensating field positions
• Predicted rare disease MSL salary changes over the next 12-24 months
• How effective are each of the listed perks in attracting new MSLs and retaining existing staff in rare disease segment?

• Compensation drivers: 88% of companies indicate compensation is primarily driven by years of experience. Only 25% of companies indicate field-based roles are more highly compensated (over hybrid or virtual roles), and only 19% indicate that performance incentives are a significant compensation driver. Several interviewed executives highlighted a willingness to pay considerably more for MSLs with proven success or a substantial network among external experts. “You’re not just hiring an ‘MSL’ or ‘Senior MSL.’ You’re hiring the MSL and the MSL’s individual network and reach.” – Head, MSL Team

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