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Products & Services Knowledge Management Creating a Knowledge-Sharing Culture Building Knowledge-Sharing into Everyday Activities

Using Knowledge Management to Accelerate Growth: Technology and Staffing

ID: 5497


Features:

20 Info Graphics

9 Data Graphics

140 Metrics

5 Narratives


Pages/Slides: 36


Published: 2018


Delivery Format: Online PDF Document


 

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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.

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  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • SPECIAL OFFER
Non-members: Click Here to View a Complimentary Excerpt of "Using Knowledge Management to Accelerate Growth: Technology and Staffing"

STUDY OVERVIEW


Across all industries, innovative and effective Knowledge Management (KM) can be a significant driver of an organization's growth. However, if a company doesn't utilize its technology effectively and staff its knowledge management sufficiently, its KM system will be inefficient.


Best Practices, LLC conducted this study to probe how organizations are utilizing technology to boost their KM system's effectiveness. The research also presents current staffing levels around KM roles. This study will help KM leaders understand how different industries are utilizing technology and staff to improve the effectiveness of their knowledge management systems and capabilities.

This research contains segments for company industry and company function

KEY TOPICS

  • Embedding KM tools into business processes
  • Identifying and safeguarding valuable data
  • KM technologies and platforms
  • KM staffing by function and industry
  • KM reporting level
  • Allocation of time to KM at different organizational levels

SAMPLE KEY METRICS

  • Effective tactics for embedding KM tools into business processes
  • Effective systems to safeguard valuable knowledge
  • How have you improved or accelerated your innovativeness?
  • Lessons learned for strategies to archive and maintain knowledge
  • Technology tools/platforms/vendors that are highly valued in KM system
  • Top three knowledge delivery mechanisms
  • Number of employees in your KM group and the functions they support
  • What leadership level does your top KM executive report to?

SAMPLE KEY FINDING

  • Automation can help accelerate knowledge entry and curation, which improves timeliness, user uptake and standardization across the enterprise. Savvy KM systems use automation to accelerate classification, meta tagging and distribution of critical information to different stakeholder groups.
  • Make training relevant: KM polls leadership on issues challenging for them and organization these issues are developed into case studies. Staff uses KM tools to solve sr. leadership issues and best solutions are presented to the leadership.

METHODOLOGY


Best Practices, LLC engaged 60 leaders from 45 companies through a benchmarking survey. This study analyzes several peer segments: Industry Segments: Pharma Companies (N= 38) and Non-pharma Companies (N= 22); Functional Segments: Commercial (N= 27), R&D/Engineering (N=21), and Medical (N= 11).


Industries Profiled:
Pharmaceutical; Biotech; Health Care; Technology; Manufacturing; Consumer Products; Diagnostic; Medical Device; Biopharmaceutical; Communications; Engineering; Insurance; Financial Services; Consulting; Banking; Marketing; Electronics; Internet; Computer Software; Shipping; Professional Services; Logistics; High Tech; Service


Companies Profiled:
Pfizer; vmware; Adocia; Novartis; emergent; Bayer; Salt Creek; GlaxoSmithKline ; Women's Choice Pharmaceuticals ; Abbott; Biological E. Limited; Astellas; Colorcon; Shire; Farma Health; Daiichi Pharmaceutical Co.; ApotheCom; Ltd.; Syntel; Teva Pharmaceutical Industries Ltd; mydataball; Santen; Tata Technologies; Takeda Pharmaceuticals; Intermountain Healthcare; Merck; Datamatics Financial Services; Essilor International SA; Sequor; Biomarin; Transform Strategy Partners; Alcon; Central Bank of India; Vifor Pharma; doTerra; Ipsen; Aditya Birla Group; Grifols; Anoto; Ferring Pharmaceuticals; Diners Club International; Intel; Oracle; UPS; Infosys; Citibank


If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.