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Products & Services Business Operations Benchmarking and Quality Quality Six Sigma Program Results

Six Sigma Projects and Results -- Part 1

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ID: 3293


Features:

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Words: 1,010


Published: Pre-2015


Delivery Format: Online


 

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  • STUDY OVERVIEW
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General Electric Results Companies operating at a three sigma level that devote a large amount of resources to Six Sigma implementation can now expect to make one sigma shift improvements each year. That results in the following: A 20 percent margin improvement A 12-18 percent increase in capacity A 12 percent reduction in employee numbers A 10-30 percent capital reduction General Electric Medical Systems was used for the Six Sigma pilot project and is now the most advanced GE unit in terms of Six Sigma quality. One Vice President and General Manager of service for GE Medical Systems listened to a speech on quality systems in the manufacturing area and determined that the same principles could apply in the service arena. This Vice President has developed matrices that track problems among GE's imaging machines before scheduled maintenance. He can also track how quickly local units respond to calls. Upon analysis, he discovered the causes of discrepancies in service levels among different regions and even in individual service people ...

Industries Profiled:
Electronics; Manufacturing


Companies Profiled:
General Electric; AlliedSignal

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