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» Products & Services » » Business Operations » Supply Chain

Delivery Performance & Cycle Times in Supply Chain Management

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ID: 4382


Features:

Metrics, Graphics, Summary Matrix


Words: 9,318


Published: Pre-2014


Delivery Format: Online PDF Document


 

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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.




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STUDY OVERVIEW


This 28-page pdf document includes an analysis of delivery performance and cycle time metrics within the supply chain organizations of 27 leading companies. Performance data is included on on-time delivery, performance to commit, fill rate, return rates, promised lead time, actual lead time and supply chain cycle time. Best practices of the surveyed companies and of other supply chain leaders are highlighted and reviewed.

KEY TOPICS

· Delivery performance to request
· Delivery performance by commit
· Fill rate
· Return rate
· Customer order cycle (lead) time – Promised and Actual

SAMPLE FINDINGS

Compared to delivery performance based on customer requests, other companies measure and report their delivery performance based on commitments made at time of ordering. This is the total number of orders delivered on time to the customers commit date, compared to the total number orders. While the request measure looks at how well companies meet the expectation of the customers desires, the commit measure looks at how well companies actually adhere to the delivery dates promised to customers.

Industries Profiled:
Automobile; Chemical; Retail; Telecommunications; Professional Services; Manufacturing; Health Care; Energy; Computer Hardware; Electronics; Internet; Computers; Consumer Products; Office Equipment; High Tech; Transportation; Shipping


Companies Profiled:
DaimlerChrysler; Johnson Diversey; Wal-Mart; Siemens; Motorola; Lexmark; Intel; Dell Computer; Eastman Kodak; HON Company; Hewlett-Packard; Ford Motor Company; Dana Corporation; FedEx

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.