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Products & Services »
Best Practice Database
Business Operations » Supply Chain
Metrics, Graphics, Summary Matrix
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
This 28-page pdf document includes an analysis of delivery performance and cycle time metrics within the supply chain organizations of 27 leading companies. Performance data is included on on-time delivery, performance to commit, fill rate, return rates, promised lead time, actual lead time and supply chain cycle time. Best practices of the surveyed companies and of other supply chain leaders are highlighted and reviewed.
· Delivery performance to request
· Delivery performance by commit
· Fill rate
· Return rate
· Customer order cycle (lead) time – Promised and Actual
Automobile; Chemical; Retail; Telecommunications; Professional Services; Manufacturing; Health Care; Energy; Computer Hardware; Electronics; Internet; Computers; Consumer Products; Office Equipment; High Tech; Transportation; Shipping
DaimlerChrysler; Johnson Diversey; Wal-Mart; Siemens; Motorola; Lexmark; Intel; Dell Computer; Eastman Kodak; HON Company; Hewlett-Packard; Ford Motor Company; Dana Corporation; FedEx