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Products & Services »
Best Practice Database
Customer Service » Call Centers » Process Design and Management
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
Manufacturing; Financial Services; Shipping; Telecommunications; High Tech; Electronics; Internet
General Electric; T. Rowe Price; FedEx; American Express; Lucent Technologies; Intel; IBM