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Products & Services »
Best Practice Database
Customer Service » Call Centers » Call Center Human Resources » Call Center Training and Development » Competency Development
Graphics, Detailed Process Map
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
Shipping; Financial Services; Automobile; Pharmaceutical; Health Care; Banking; Insurance; Manufacturing; Multiple
FedEx; Citigroup; Saturn; Merck; USAA; American Express; Fidelity Investments; Toyota