Developing Managers of Part-Time Professionals -- Part 1

Develop and implement a comprehensive initial training curriculum for managers who will oversee flexible workforces. Snyder Communications has all new sales managers undergo two weeks of comprehensive training. Since flexible contract sales forces are so integral to the Snyder business model, all managers must be equipped with the tools necessary for successful management of a flexible workforce. Snyder has developed a handbook for managers entitled, “DM 101: Everything a DM Needs to Know.” This document, which serves as a textbook of sorts throughout the two-week training program, includes the best practices of sales force managers identified by reps company-wide. Snyder’s managerial training is centered on the six core competencies it has identified for managers: · Performance evaluation, · Performance management, · Performance expectation, · Teamwork, · Leadership, and · Motivation ...

Industries Profiled:
Manufacturing; Pharmaceutical; Professional Services; Shipping; Telecommunications


Companies Profiled:
Snyder Communications; Innovex Global; GlaxoSmithKline; FedEx; Lucent Technologies

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