Employee Engagement: Programs & Activities That Work

STUDY BACKGROUND

Employee engagement is a concept that is generally viewed as a matter of discretion. In other words, when employees have choices, they will act in a way that furthers their organization's interests. Engaged employees feel a strong emotional bond to the organization that employs them. This benchmarking survey is designed to examine activities to drive employee engagement programs, whether formal or ad hoc, and their impact on the organization. Executives across all industries can use this study to gauge the effectiveness of their employee engagement program.


KEY TOPICS

• Defining Employee Engagement
• Linking Employee Engagement to Business Outcomes (What Organizations Want and Value)
• Engagement: Program Overview and Characteristics
• Engagement Activities that Work (What Employees Want and Value)
• Key Lessons Learned: Practices from the Field
  

• Percentage of organizations that engage in any activities to improve employee engagement
• Nature of employee engagement programs (Formal Program, Ad hoc program/activities, Formal and Informal approach)
• Scope of employee engagement programs/activities (Customer facing employees, Internal focused employees, Company-wide)
• Age of employee engagement program (years)
• Effectiveness of employee engagement activities
• Impact of senior leaders on employee engagement programs
• Measures used to evaluate the effectiveness/ results of your employee engagement program

Industries Profiled:
Consumer Products; Banking; Financial Services; Retail; Internet; Diversified; Aerospace; Manufacturing; Health Care; Pharmaceutical; Chemical; Technology; High Tech; Biotech; Telecommunications; Diagnostic; Insurance; Defense; Automobile; Research; Energy; Medical Device; Consulting


Companies Profiled:
Nestle; Wells Fargo; Estee Lauder; QVC; American Express; Alltel; Staples; GE; Eli Lilly; Nationwide Insurance; Procter & Gamble; General Dynamics; Accenture; Kodak; NWA; SunTrust Bank; Roche; Goodyear; John Deere; Amgen; Pfizer; MetLife; Alcatel-Lucent; Deutsche Telekom; BT

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