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Products & Services »
Best Practice Database
Customer Service » Customer Service Strategies and Culture » Delivering Service
Metrics, Graphics, Summary Matrix
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
High Tech; Manufacturing; Consumer Products; Computer Hardware; Computers; Insurance; Telecommunications; Electronics; Internet
Cisco Systems; Eastman Kodak; Hewlett-Packard; MetLife; Nortel Networks; SaskTel; Texas Instruments; Verizon; Xerox; Voyant Technologies