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Quality, Compliance and Regulatory » Integration
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"Forming Business Structures to Facilitate Widespread Use of Quality"
In today’s ever increasing competitive marketplace, successful companies must employ the use of Integrated Quality Systems to make quality a part of every process of their business activities. But how do organizations accomplish this task? The process of integrating quality across an organization is an evolutionary journey that has predictable stages. Often companies undergo different levels of integration from simple integration for a business process to a full corporate integration affecting all processes and culture. It is useful for Quality professionals to understand this journey in terms of evolutionary stages. One interviewed executive states, “no matter where you achieve success, you always recognize you are in a long journey.”
This document will prepare executives in all industries to set out on this journey with practices and benchmarks from leading quality organizations that have successfully managed and benefited from a well-integrated quality function.
SAMPLE BEST PRACTICES
This research was conducted by Best Practices, LLC through a large Research and Consulting project based on an in-depth survey of 38 companies across 15 different industries, and interviews and site visits with several of the participants.
Biotech; Health Care; Banking; Financial Services; Manufacturing; Pharmaceutical; Energy; Retail; Internet; Chemical; Utilities; Insurance; Transportation; Consumer Products; Computer Hardware; Shipping; Telecommunications; Government; Computers
Allergan; Wuxi Pharmatech; Wells Fargo; W.R. Grace; Wachovia; Vistakon; TXU Corp.; Staples; Sonoco; PSE&G; PolyOne Corporation; PG&E; Nationwide Insurance; MTR Corp. Ltd; MeadWestvaco Corp.; Marvin Windows and Doors; LifeScan; Kraft Foods; Johnson & Johnson Healthcare Systems; Janssen; GE Money; Fujitsu Computer Systems; Federal Express; Ethicon Endo-Surgery Inc.; EMC Corporation; Embarq; EchoStar Communications Corporation; DuPont Teijin Films; Dow Chemical; Dofasco; Deutsche Bank; DePuy Orthopaedics; Inc.; Department of Veterans' Affairs; Dell Computer
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