Forms Management and Design Services

STUDY OVERVIEW

Forms Managment and Design leaders today face multiple challenges, both in adopting new technologies and extending their services to encompass electronic formats. To evaluate their progress in meeting these challenges, Forms management executives need to understand whether their organizations are keeping pace with those at similar companies.

This study was launched to establish benchmark metrics for key services and resources within Forms Management and Design groups at leading U.S. companies. Study participants from 14 top companies provided their insights and data to establish volume and cost metrics that can be used by managers to benchmark performance of their own organizations. In addition, analysts identified key and best practices to assist managers in improving process efficiencies and internal services.

KEY TOPICS COVERED IN THE RESEARCH

• Forms Activities Conducted
• Program cost
• Spending categories
• Staffing levels (in FTEs)
• Staff hours allocation by process
• Forms volumes
• Best practices

• Average number of and primary form activities
• Forms complexity
• Operational Integration levels
• Total program cost
• Cost allocation by budget category
• FTE hours allocated by process
• Forms volume metrics
• Forms cost ratios

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.