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Products & Services Business Operations Benchmarking and Quality Quality Integration

Identifying, Designing and Implementing Leading Non-Financial Metrics to Support the Development of a Performance-Based Culture

ID: 4991


Features:

10 Data Graphics

140 Best Practices


Pages/Slides: 63


Published: Pre-2014


Delivery Format: Online PDF Document


 

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  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • SPECIAL OFFER
Non-members: Click here for a complimentary excerpt of Identifying, Designing and Implementing Leading Non-Financial Metrics.

STUDY OVERVIEW


Non-financial leading metrics play a critical role in shaping and supporting performance-based cultures. To accomplish this, savvy organizational leaders seek to develop and align their non-financial leading performance metrics with key organizational drivers of success.

This cross-industry benchmarking study provides key process insights into the design, development and deployment of leading non-financial metrics to support a culture of performance and accountability across organizations.

KEY TOPICS

  • Most Effective Non-Financial Metrics
  • Least Effective Non-Financial Metrics
  • Identification Process
  • Consensus Building
  • Implementation
  • Reporting Methods
  • Data Evaluation
  • Assessing the Utility of Metrics
  • Lessons from the Field

KEY METRICS
  • Time used during the Final Stages of Launch
  • Launch Control Points Used
  • Product Readiness Factors Considered
  • Titular Positions Represented in Governance Groups
  • Functional Representation in Governance Groups
  • Functional Role in Governance Groups
  • Decision Methods Used
  • Location of Decision Making Authority
  • Frequency of Changes made to Governance Decisions
  • Frequency of Metrics and Measures used to Evaluate Launch Effectiveness

SAMPLE KEY FINDINGS
  • Ensure stakeholder support by involving them in brainstorming, planning, testing, and executing the metric.
  • Consider multiple metrics for one leading driver. Make sure to get a full picture of what drives leading indicators. Choose the metric with the best chance of fully capturing what is needed.
  • An abundance of leading non-financial metrics may seem like a great idea when designing them, but this may lead to over-analyzing and poor strategic choices.

Industries Profiled:
Market Research; Manufacturing; Medical Device; Pharmaceutical; Financial Services; Service; Retail; Research; Computer Software; Diagnostic; Health Care; Transportation; Biotech; Clinical Research; Consulting; Distribution; Insurance; Hospitality; Telecommunications; Technology; Professional Services; High Tech; Automobile; Utilities; Energy; Consumer Products; Chemical; Medical; Electronics; Laboratories; Biopharmaceutical; Banking; Computers; Entertainment; Internet; Computer Hardware; Aerospace; Academic; Media; Education; Newspapers; Government; Shipping; Science; Office Supplies; Marketing; Office Equipment; Cable; Advertising; Defense; Military; Diversified; Sports; Technology; Public Relations; Multiple; Communications; Logistics; Publishing; Real Estate; Construction; Architecture; Engineering; Aviation; Legal; Test Industry; Non-Profit; Business; Orthopaedics


Companies Profiled:

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