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» Products & Services » » Customer Service » Call Centers » Call Center Human Resources » Call Center Recruitment and Selection » Recruitment and Selection Processes

Identifying, Recruiting & Cultivating Service-to-Sales Talent

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ID: 4487

Features:

Metrics, Graphics

Words: 6,539

Published: Pre-2019

Delivery Format: Online PDF Document

 

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This 25-page document focuses on winning practices for selecting, winning and cultivating call center employees for sales ability. Included are detailed descriptions of innovative recruiting and talent development methods currently in use at leading companies. This document, which originated from Best Practices, LLC consulting services, also includes extensive benchmark survey data, conceptual graphics and executive quotes.

Industries Profiled:
Service; Banking; Financial Services; Telecommunications; Computer Hardware; Computers; Chemical; Consumer Products; High Tech; Manufacturing; Retail; Medical Device; Electronics


Companies Profiled:
Carlson Leisure; Bank One; Travelocity; Bank of America; American Express; Bell South; BT Group; Citigroup; Dell Computer; Dow Chemical; Eastman Kodak; EDS; IBM; Lands' End; Medtronic; NCR; Royal Bank of Canada; Sprint; Texas Instruments; Wachovia; Wells Fargo

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.

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