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"Internal Communications: How to Best Accomplish Group Tasks with Groupware"
Groupware tools allow for the convenient and cost-effective communication across groups at large corporations. Yet, since they are an envolving technology, each tool has strengths and weaknesses. This 42 page presentation summarizes the findings from a benchmark study conducted across 35 leading global companies assessing their use of Groupware tools for different communication tasks, namely deciding, developing, coordinating, evaluating and sharing.
Key Topics and Metrics
Service; Manufacturing; Financial Services; Government; Technology; Consumer Products; Diagnostic; Pharmaceutical; Transportation; Telecommunications; Health Care; Shipping; Energy; Computer Hardware; Computers; High Tech; Medical Device; Computer Software; Chemical; Media; Multiple
AARP; CITGO; AIG; Government of Western Australia; ALCOA; Georgia-Pacific; Babcock Engineering Services; HOCOL; Bayer Healthcare; Landstar System; Bell South; Noramco; Boehringer-Ingelheim; Sasol; Corning; Spherion; DuPont Pharmaceuticals; Sun Chemical; FedEx Ground; USG Corporation; GlaxoSmithKline; Valero Energy Corporation; Hewlett-Packard; Velocimed; Honeywell; Internal Revenue Service; Intrado; Johnson & Johnson; Mellon; PeopleSoft; Solvay America; The Thomson Corporation; UNISYS; Verizon