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Key Take-Aways and Lessons Learned from “Lean, Six Sigma and Total Quality Management”

Whitepaper Image

ID: GBCN-NONMEM2


Pages/Slides: 2


Published: Pre-2014


Delivery Format: PDF


 

License Options:
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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.




Download White Paper

 

919-403-0251

  • STUDY OVERVIEW
  • BENCHMARK CLASS
Executives from Johnson & Johnson, Microsoft, Medtronic, Eli Lilly, Human Capital Associates and PSE&G discussed “Lean, Six Sigma and Total Quality Management” at a quarterly Global Benchmarking Council meeting in August 2003.

This two-page document captures the key take-aways and lessons learned as determined by the meeting attendees from the six case studies and presentations of the meeting. Areas where best practices were captured include:

  • Importance of Strong Leadership
  • Respecting Legacy Programs
  • Creating a Culture of Six Sigma
  • Using the Appropriate Tools
  • Becoming a Change Agent
  • Linking Programs to Strategy
  • Building Commitment

The key take-aways and lessons learned from all presentations given at the meeting are included in the post-meeting report, which is complimentary to attendees and available for purchase for non-attendees. The key take-aways and lessons learned can be used as a tool to recall the best practices and helpful hints attendees gathered from the presentations or as a medium to share with coworkers and supervisors the informational highlights gleaned at the meeting.

For more information on the Global Benchmarking Council (www.globalbenchmarking.com), membership opportunities or our upcoming conference, contact Shelley Alfred-Watkins at 919-767-9250 or salfred-watkins@best-in-class.com.


Industries Profiled:
Pharmaceutical; Health Care; Medical Device; Computer Software; High Tech


Companies Profiled:
Johnson & Johnson; Medtronic; Eli Lilly; PSEG; Human Capital Associates; Microsoft