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» Products & Services » » Business Operations » Benchmarking and Quality » Quality » Measuring Quality Programs

Measuring and Demonstrating the Value of Quality Initiatives

ID: 4944


Features:

14 Metrics


Pages/Slides: 28


Published: Pre-2019


Delivery Format: Online PDF Document


 

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  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • SPECIAL OFFER
Non-members: to download a complimentary excerpt of this study, please click here.


STUDY OVERVIEW

This study is designed to better understand the relationship between Quality methodologies and their direct impact on business outcomes. The survey results will assist Quality leaders in developing mechanisms to demonstrate the value of Quality initiatives to organizational stakeholders.

KEY TOPIC AREAS

  • Structuring Quality Functions
  • Quality Methodologies Employed
  • Linking Quality To Business Outcomes
  • Evangelizing Quality Across The Organization

KEY METRICS
  • Quality Methodologies Currently Employed
  • Change In Quality Methodologies Employed
  • Business Measures Used To Assess Quality Program Effectiveness

KEY SAMPLE SLIDE

Sample Slide: Changes In Quality Methodologies

Industries Profiled:
Manufacturing; Medical Device; Insurance; Health Care; Chemical; Pharmaceutical; Diversified; Computer Hardware; Computers; High Tech; Consumer Products; Financial Services; Utilities; Aerospace


Companies Profiled:
3M Company; Accident Fund; Becton Dickinson; DePuy; DuPont; Eastman Kodak Company; Fujitsu; GlaxoSmithKline; Hewlett-Packard; J&J; Kraft; MetLife; Nationwide Insurance; PG&E; Raytheon; Sonoco; WR Grace; Xerox

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