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Best Practices, LLC undertook benchmarking research to produce industry metrics on key aspects of Patient Engagement Programs including collaboration, activities, support, and involvement. In particular, this report delivers benchmarks around Medical Affairs’ role and responsibilities in different patient engagement activities like patient health outcomes, advocacy, education and medication adherence. It also highlights the patient engagement activities/strategies that work best for each group of stakeholders and provides insights into the critical lessons learned and pitfalls.
Responses in this report are presented into two segments: Regional Segment: US-Only and Global and Company-Size Segments: Large Companies and Small Companies
Best Practices, LLC engaged 39 Medical Affairs leaders from 29 biopharmaceutical companies in this research through a benchmarking survey. Almost 85% of the participants are at the level of senior director or above.
Responses are presented into two segments: Regional Segment: US-Only (N=15) and Global (N=16) and Company-Size Segments: Large Companies (N=25) and Small Companies (N=14)
Key topics covered in this report include:
1. Roles and Responsibilities: