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Products & Services R and AS Conferences 2004 Nov 2004: Trends in Process Excellence

November 2004 GBC Presentation: Enterprise Process Framework: The Journey from Confusion to Structure (IBM)

ID: GBC-P112004IBM


Pages/Slides: 17


Published: Pre-2014


Delivery Format: PowerPoint


 

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919-403-0251

  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • PRESENTER INFO
Steve joined us virtually from Connecticut where he works out of his home on a virtual IBM team dedicated to improving the process architecture at IBM. IBM is in the final stage of its second enterprise-wide process mapping initiative. Two years ago, at a GBC conference or business transformation, Constantine Kazakos presented enterprise process mapping at IBM, version 1.0 - "One IBM." Version 1.0 represented a value chain transformation.

A colleague of Constantine's, Steve Blackmore will present version 2.0. After IBM launched Business On Demand, its current top strategic initiative to enable flexible response to fluctuating market demand, IBM realized it needed processes that can collapse and expand based on customer needs.

Steve will share the evolution of this second iteration. His presentation will include a discussion of tools used to map, model, and manager processes now at IBM.

Industries Profiled:
High Tech; Manufacturing


Companies Profiled:
IBM

Steve Blackmore
Senior Program Manager, Business Transformation/CIO Strategy & Process

IBM