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10 Info Graphics
11 Data Graphics
19 Best Practices
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
Consumer Products; Energy; Chemical; Manufacturing
Coca-Cola; Cogentrix; Constellation Energy; Dow AgroSciences; Entergy; FPL Group; Hayes-Lemmerz; Mirant; Orion Energy; Progress Energy
The team surveyed and interviewed ten world-class companies to gain perspective on the best human resources operating practices, as well as detailed metrics for their staffing levels, budget resources and job functions.
Centralize HR Performance Measurement – Every company in the benchmark class tracked compensation/benefits competitiveness and more than half of the surveyed companies tracked overall headcount, employee turnover rates and safety incidents. However, the approaches to tracking HR metrics varied among benchmark companies. Decentralized companies push HR performance measurement decisions down to the business units and individual facilities, allowing each group to make its own decisions about which metrics to track and how to gather them.
Maximize Use of Staffing and Budgeting Resources — The benchmark class for ratio of employees to HR generalists ranges from 141:1 to 318:1. While the role of HR generalists varies by company, companies on the high end of this spectrum run the risk of short-changing some of the tasks assigned to generalists.
Self-Service Technologies – Benchmark findings indicate companies are creating HR call centers and incorporating self-service HR software programs on company websites to reduce administrative costs and time, increase information access to employees and managers, enable strategic HR, reduce overall HR headcount and improve information accuracystrat. Furthermore, benchmark partners regard the HR call center as a valuable entry point and training ground for future full-time HR employees. HR assistance offered through self-service software and call centers include clarifications on benefits plans, performance management worksheets and tracking, questions about company policies, incentive compensation allocations and tracking, employee training administration and more.
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