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25DB




Products & Services Customer Service Call Centers Corporate Profiles

Overview of the American Express Service Center

DB Image

ID: 2958


Features:


Words: 408


Published: Pre-2015


Delivery Format: Online


 

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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.




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American Express Company is a global travel, financial, and network
services provider. It is renowned for its service excellence, strong brand
equity and long-term customer loyalty. American Express is a leader in
delivering high quality services to its customers through integrated call
centers. This document describes how American Express acheives
top performance in its three major service centers.

Industries Profiled:
Financial Services


Companies Profiled:
American Express

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