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Products & Services Business Operations Corporate Libraries

Pharmaceutical Library Services: Staffing, Resources and Activities Critical to Corporate Libraries

ID: POP-248


Features:

8 Info Graphics

14 Data Graphics

74 Metrics

12 Best Practices


Pages: 38


Published: Pre-2014


Delivery Format: Shipped


 

License Options:
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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.




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919-403-0251

  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • STUDY SNAPSHOT
  • KEY FINDINGS
  • VIEW TOC AND LIST OF EXHIBITS
With technological advances and globalization, many corporate libraries and information centers find themselves under increasing pressure to justify their expenses and express their value to the companies that employ them. To meet these challenges, library leaders need to know whether or not creating a strategy would have any profitable impact on staffing, structure and improve resources efficacy.


Best Practices, LLC conducted this research to help library and information center leaders compare scope, volume, cost, and delivery of library services at their companies with those at other organizations within the bio-pharmaceutical industry.

The key topics include:

  • Use of library staff, vendors and others in providing services
  • Financial resources
  • Cost recovery practices
  • Distribution of FTE hours by service category
  • Penetration of potential user base
  • Forces of change
Industries Profiled:
Biotech; Pharmaceutical; Medical; Medical Device; Chemical; Health Care; Manufacturing; Science; Orthopaedics


Companies Profiled:
Biogen Idec; Forest Pharmaceuticals Inc.; Boehringer Ingelheim; St. Jude Medical; Celgene; Cubist Pharmaceuticals; Covidien; Daiichi Sankyo; Eisai; Ferring Pharmaceuticals; Hologic; Gilead Sciences; Mallinckrodt; Novo Nordisk; Purdue Pharma; UCB Pharma; Thermo Fisher; Vertex Pharmaceuticals; Zimmer


Study Snapshot

Twenty-one companies participated in this study, with 16 representing the pharmaceutical/ biotech industries and five representing the medical device/ diagnostic industries.

Sample Key Findings

People Allocation: Participating Pharma Segment companies allocate about 40% of FTE hours to reference and research services, while Device Segment libraries use about 30% of staff hours for reference and research services. Another large category, electronic resource management, used 23% of Pharma and 18% of Device hours.

  • Outsourcing: Participating companies frequently use vendors to supplement staff in providing selected services, but they rarely outsource more than 25% of any library service. No service was 100% outsourced at any participating company. Services most often provided with vendor support include end user training, analysis of research results, maintenance of library catalogs, and current awareness bulletins.
Table of Contents

Study Overview
  • Key Findings
  • Library Profile
  • Library Services
  • Financial Resources
  • Human Resources
  • Forces of Change