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8 Info Graphics
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12 Best Practices
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
Best Practices, LLC conducted this research to help library and information center leaders compare scope, volume, cost, and delivery of library services at their companies with those at other organizations within the bio-pharmaceutical industry.
The key topics include:
Sample Key Findings
People Allocation: Participating Pharma Segment companies allocate about 40% of FTE hours to reference and research services, while Device Segment libraries use about 30% of staff hours for reference and research services. Another large category, electronic resource management, used 23% of Pharma and 18% of Device hours.