Primary Research Sample: "Identifying, Designing and Implementing Leading Non-Financial Metrics to Support the Development of a Performance-Based Culture"

Sample findings include:

• Ensure stakeholder support by involving them in brainstorming, planning, testing, and executing the metric.
• Test before full scale implementation, it is crucial to ensure the leading metric drives the intended behavior.
• There is such a thing as over-disseminating metrics, be wary of over reporting minor changes, yet be wary of the small spikes that could lead to big ones later on down the road.

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