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25DB




Products & Services Customer Service Call Centers Call Center Human Resources Call Center Training and Development Formal Training

Provide Diverse Training to Build Reps' Skills

Excerpt in Cart

ID: 2997


Features:


Words: 420


Published: Pre-2014


Delivery Format: Online


 

License Options:
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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.




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Practices in this document include: Developing a long-range training plan to increase overall call center effectiveness. Coordinating training between call centers and key functional areas. Providing a diverse set of training options to increase individual rep skills. Instilling empowerment into call center culture through orientation & training.

Industries Profiled:
Companies Profiled:
Baxter

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.