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Products & Services Customer Service Call Centers Call Center Human Resources Call Center Training and Development Formal Training

Provide Effective Employee Training for After Sales Service and Support

DB Image

ID: 2516


Features:

Metrics


Words: 420


Published: Pre-2016


Delivery Format: Online


 

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919-403-0251

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Best Practices observed how a world-class company provided effective employee training in order to improve afters sales service and support while reducing turnover. Techniques included call center selection criteria, training, employee recognition, and mentoring programs.

Industries Profiled:
Financial Services


Companies Profiled:
USAA

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