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Products & Services Business Operations Benchmarking and Quality Quality Deployment

Quality Deployment and Productivity Approaches

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ID: 4841


Features:

Metrics, Graphics, Detailed Process Map


Pages/Slides: 41


Published: Pre-2014


Delivery Format: Online PDF Document


 

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"Quality Development and Productivity Approaches"



Identify lessons learned and valuable insights regarding the implementation and management of lean and six sigma and other productivity approaches through this series of cross-industry benchmarks.


Key Topics

  • Management Trends: Quality leaders must assess which management tools and approaches will lead to high performance. Then they must fit the right tools to the right situations for their company’s lifecycle and competitive landscape.
  • Fitting Quality Structures To Competitive Needs: Quality leaders evolve their forms and approaches to optimize performance in different life stages of their organizations.
  • Leadership & Investment: Resources are always limited. Quality leaders must determine where best to invest capital and staff resources to drive grow and productivity.
  • Productivity Benchmarks: Quality leaders use benchmarks to gauge their organizations health, progress and relative productivity.

Methodology

This research was gathered from three separate Rapid Benchmark Exchange studies conducted on behalf of Best Practices, LLC's Quality and Performance Forum members. A Rapid Benchmark Exchange consists of a quick-turnaround survey (4-6 weeks) to identify high performers for a given practice area. This survey is followed by a series of qualitative interviews to glean best practices from high-performing executives.


Industries Profiled:
Financial Services; Consumer Products; Aerospace; Defense; Telecommunications; Manufacturing; Energy; Computer Hardware; Computers; High Tech; Automobile; Medical Device; Pharmaceutical; Biotech; Health Care; Chemical; Professional Services; Electronics; Retail; Banking; Consulting; Government; Computer Software


Companies Profiled:
GE Money (formerly GE Consumer Finance); Coca-Cola; Northrop Grumman; Avaya; Johnson Controls; ConocoPhillips; Honeywell; Consolidated Container Company; Hewlett-Packard; JP Morgan Chase; Ford; Mayflower Vehicle Systems; Kohler Company; Medtronic; Harley-Davidson Financial Services; Motorola; Now Foods; NCR; Kraft Foods; Pfizer; H. J. Heinz Company; PerkinElmer; Eastman Kodak; Raymond Corporation; DuPont; Rockwell Automation; Dow Corning; Siemens; General Mills; Sony; Dell Computer; Home Depot; British Telecom; Verizon; Boeing; Western Union; Bank of America; 3M; Fuller; Jones & Associates; Best Manufacturing Practices Center of Excellence; Florida Department of Revenue; Sun Microsystems; Xerox; NCCI Holdings; Inc.


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