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25DB
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» Products & Services » » Customer Service » Call Centers » Call Center Human Resources » Call Center Employee Satisfaction and Retention

Reward and Recognize Broadly and Strategically

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ID: 0186

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Words: 680

Published: Pre-2019

Delivery Format: Online

 

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Recognition and performance programs enable companies to encourage achievement and to sustain a culture of customer focus and high employee involvement. A variety of award programs can be instituted to recognize both individual and team achievement. This document focuses on the recognition and performance strategies of 5 world-class companies.

Industries Profiled:
Retail; Service; Telecommunications; Shipping; Consumer Products


Companies Profiled:
AT&T; Verizon; FedEx; Ritz-Carlton; Starbucks

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