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25DB




Products & Services Customer Service Call Centers Call Center Human Resources Call Center Employee Satisfaction and Retention

Reward and Recognize Broadly and Strategically

DB Image

ID: 0186


Features:


Words: 680


Published: Pre-2014


Delivery Format: Online


 

License Options:
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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.




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Recognition and performance programs enable companies to encourage achievement and to sustain a culture of customer focus and high employee involvement. A variety of award programs can be instituted to recognize both individual and team achievement. This document focuses on the recognition and performance strategies of 5 world-class companies.

Industries Profiled:
Retail; Service; Telecommunications; Shipping; Consumer Products


Companies Profiled:
AT&T; Verizon; FedEx; Ritz-Carlton; Starbucks

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