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Products & Services R and AS Conferences 2007 Sept 2007: Managing Quality to Drive Growth

Sept 2007 GBC Presentation: Linkage of Innovation and Organic Growth in Financial Institutions

ID: GBC-Q32007WCH


Pages/Slides: 23


Published: Pre-2013


Delivery Format: PDF


 

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919-403-0251

  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • PRESENTER INFO
Craig Libby, Senior Vice President at Wachovia, explained how financial institutions are finding it increasingly difficult to acquire and keep customers. Product and service offerings are becoming homogeneous across the competitive landscape. Differentiation must come from innovation across a myriad of business fronts. Quality tools and processes will play a big role in our new product development efforts. This presentation highlighted examples and difficulties in harnessing innovation to achieve higher levels of organic growth.

Industries Profiled:
Market Research; Manufacturing; Medical Device; Pharmaceutical; Financial Services; Service; Retail; Research; Computer Software; Diagnostic; Health Care; Transportation; Biotech; Clinical Research; Consulting; Distribution; Insurance; Hospitality; Telecommunications; Technology; Professional Services; High Tech; Automobile; Utilities; Energy; Consumer Products; Chemical; Medical; Electronics; Laboratories; Biopharmaceutical; Banking; Computers; Entertainment; Internet; Computer Hardware; Aerospace; Academic; Media; Education; Newspapers; Government; Shipping; Science; Office Supplies; Marketing; Office Equipment; Cable; Advertising; Defense; Military; Diversified; Sports; Technology; Public Relations; Multiple; Communications; Logistics; Publishing; Real Estate; Construction; Architecture; Engineering; Aviation; Legal; Test Industry; Non-Profit; Business; Orthopaedics


Companies Profiled:

Craig Libby
Senior VP

Wachovia