John Pelton, Director, Corporate Productivity & John Yagel, Director, Productivity at WR Grace, offered an insider’s view of WR Grace’s successful use of Six Sigma tools, especially LEAN/Kaizen to simplify processes, but primarily within the manufacturing organization. They are now rolling these tools out to a larger audience to include Sales, Marketing, R&D and administrative functions. The goal is to drive process simplification, reduce employee frustration and drive out the non-value added steps - thereby increasing their organizational speed and agility. This will accelerate sales growth, shorten the new product introduction cycle and improve customer touch points, while engaging every employee across the company.
Director, Corporate Productivity