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Products & Services R and AS Conferences 2008 Sept 2008: Quality Excellence Conference

Sept 2008 GBC Presentation: Quality Driven Management

ID: GBC-Q32008FEX


Pages/Slides: 7


Published: Pre-2013


Delivery Format: PDF


 

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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.


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Direct access to this research is not included with your membership level.

 

919-403-0251

  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • PRESENTER INFO
FedEx Express elaborated on building a quality-oriented culture that starts with senior leadership direction. FedEx’s ABLE framework - assess, build, launch, evaluate - blends multiple quality methodologies and is applicable in every part of the organization, top to bottom as explained in "Quality Driven Management."

Industries Profiled:
Shipping


Companies Profiled:
FedEx

Kathy Bergeson
Global Service & Quality Assurance Advisor

FedEx Express