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Products & Services R and AS Conferences 2008 Sept 2008: Quality Excellence Conference

Sept 2008 GBC Presentation: Reducing Expenses while Improving Quality

ID: GBC-Q32008HP


Pages/Slides: 26


Published: Pre-2013


Delivery Format: PDF


 

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919-403-0251

  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • PRESENTER INFO
Hewlett-Packard provided insight into its Lean Sigma efforts and how focusing on quality, waste reduction and speed will impact the customer experience. Careful planning and execution of Lean Sigma projects and ensuring commitment of team members past project kick-off were emphasized in "Reducing Expenses while Improving Quality."

Industries Profiled:
Computer Hardware; Computers; High Tech


Companies Profiled:
Hewlett-Packard

Wendell Sharpe
Technology Services Delivery Operations, Global Quality Manager

Hewlett-Packard