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Best Practice Database
Human Resources » Employee Satisfaction and Retention » Survey Process
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"Survey Design and Administration"
Efficient, effective measurement of employee commitment, engagement and satisfaction is a primary goal of human resources executives in all industries. Companies that accurately measure employee opinion are better equipped to continuously increase productivity, employee retention and overall profitability. Companies can use this 19-page document to compare their own methods of designing and administering surveys to measure employee satisfaction and morale to those of the benchmark class.