1<!DOCTYPE html>
2
3edbaldock
4/bestp
5/bestp/domrep.nsf
6E6F8CB9BE1501A3E85256D9B00531A32
8
9
10
11
12
13
140
15
16
17/bestp/domrep.nsf/products/technical-documentation-producing-quality-documents-and-measuring-value?opendocument
18
19
20
21
22
23
24/bestp/domrep.nsf
25DB




Products & Services Business Operations Operations and Maintenance Metrics

Technical Documentation: Producing Quality Documents and Measuring Value

DB Image

ID: 4459


Features:

Metrics, Graphics


Pages/Slides: 31


Published: Pre-2014


Delivery Format: Online PDF Document


 

License Options:
close

Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.




Buy Now

 

919-403-0251

  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • SPECIAL OFFER

Non-members: Click here to sign-up for a complimentary tour of
"Techical Documentation: Producing Quality Documents and Measuring Value"


In today's cost-cutting economy, many business leaders seek better ways to produce technical documentation (user and service documentation) and measure its value to demonstrate its effectiveness. This 31-page presentation discusses how 49 companies from a variety of industries do just this--produce content and prove its value. Metrics for companies that keep document creation and management in house include the types of authoring tools and content management systems used, FTEs per department, dollar cost per page of technical documentation and the most common methods companies use to measure document quality, reduce its cost and set performance goals. This survey is a product of Best Practices LLC's Internet Benchmarking Exchange.


Industries Profiled:
High Tech; Electronics; Technology; Telecommunications; Medical Device; Manufacturing; Chemical; Consumer Products; Computers; Computer Hardware; Financial Services; Computer Software; Aerospace; Research; Professional Services


Companies Profiled:
Agilent Technologies; Alcatel; Baxter Healthcare; Bell Canada; Cisco Systems; Consolidated Container Company; Corning; Dow Chemical; Eastman Kodak; EDS; Grundfos Pumps Manufacturing Corp; Hewlett-Packard; IBM; Ingersoll-Rand; JP Morgan Chase; Lucent Technologies; Microsoft; NCR; Motorola; Nortel Networks; OKI Telecom Data; Raytheon; SAS Institute; Telkom Divre 2; Toshiba; Trane; Xerox

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.