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Products & Services »
Best Practice Database
Customer Service » Customer Service Strategies and Culture » Delivering Service
Metrics, Graphics, Summary Matrix
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
Telecommunications; Electronics; Utilities; Computer Software; Professional Services; Manufacturing; Health Care; Energy; Internet
AT&T; APA Optics; Florida Power & Light; eircom Business Systems; PSEG; FBM Software; Siemens; Genesis Communications; Sprint; McLeodUSA; Nicor Gas; Public Service Co. of New Mexico; SaskTel; SingTel - Consumer Business; Telecom New Zealand Limited; UTStarcom; Voyant Technologies