Six Sigma, Quality, Organizational Development and Internal Consulting groups drive corporate effectiveness by improving business processes and bringing operational efficiencies. However, measuring and communicating the value internal consultants bring to an organization can be a challenge.
How do industry leaders measure and communicate the performance of an internal consulting group? Discover best practices - as shared by 31 internal consulting veterans at 24 companies - for effectively measuring the performance of your internal consulting group and communicating its value to senior leaders.
The event will run for 60 minutes and will offer quantitative and qualitative data, followed by a question and answer session.
Speaker: Martha Haswell
Senior Research Consultant
Martha Haswell leads quantitative and qualitative research projects for Best Practices, LLC clients seeking to improve business operations through benchmarking. With 16 years of research experience, including six in the pharmaceutical sector, Martha has successfully managed studies that helped clients build or improve structures and programs within sales, marketing, information services, shared services, and market research organizations. Martha holds a bachelor’s degree in journalism and a master’s degree in information science, both from the University of North Carolina at Chapel.
Required: Windows® 7, Vista, XP or 2003 Server
Required: Mac OS® X 10.6 or newer
Required: iPhone®, iPad®, Android™ phone or Android tablet