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> Our Expertise > Competitive & Business Intelligence

Competitive & Business Intelligence

Successful intelligence organizations provide critical insights that help organizations predict trends, understand market/competitor landscape and inform corporate growth strategy. However, Competitive Intelligence groups often face structural, cultural and financial constraints that prevent them from maximizing their impact and often lead to them being reactive responders as opposed to being proactive strategists.


Specifically, Competitive Intelligence/ Business Intelligence leaders use our consulting and benchmarking services to:

  • Establish effective structure and business processes
  • Evaluate business & competitive intelligence strategies and guidelines
  • Plan across business, brand and geographic units
  • Set operating budget for maximum effectiveness
  • Identify tactics for measuring performance and increasing
  • competitive/business intelligence value and recognition
  • Evaluate optimal intelligence staffing levels
  • Optimize data collection from internal and external customers


To help executives understand how leading intelligence organizations drive organizational performance, Best Practices, LLC provides valuable consulting services, benchmarks and best practices across key areas such as:


  • Christopher Bogan

    Christopher Bogan

    President and CEO

    Chris has 26 years of experience in helping U.S. companies bring new biopharmaceutical products to market. Over that time, he has helped dozens of new brands launch assets totaling hundreds of billions of dollars.

    Phone: (919)-767-9228

  • James Drake

    James Drake

    Director of Research Services & Operations/Head of Digital Technology Practice

    For over a decade, James has helped client organizations use digital strategies to drive innovation and achieve better efficiency on both the medical and commercial sides of pharma. His key expertise areas include market research, competitive intelligence, brand marketing, field medical excellence and market access.
    Phone: (603) 410-3929

To help executives understand how leading intelligence organizations drive organizational performance, Best Practices, LLC provides valuable consulting services, benchmarks and best practices across key areas such as:

Competitive and Business Intelligence


  • Rapid response programs
  • Training & Data collection
  • Resource/ Budget
  • Contracting vendor/ Outsourcing
  • Structure & alignment
  • Maintaining legal/ Ethical standards
  • Strategic insights