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Best Practice Database: New Research

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OCTOBER 2019 Research Alert

This month we added four new studies to the Best Practice Database, the research repository for Best Practices, LLC. This month's new studies all involve pharma programs that deal with patients. While patients are at the heart of the new studies, the research revolves around two different types of patient-oriented programs: patient advocacy groups and patient support groups. The two patient advocacy studies are U.S. focused with the first of these studies providing insights around ethical boundaries and the regulatory impact of working with advocacy groups in the U.S. The second study provides lessons learned regarding relationship management with advocacy groups. The last two studies deal with patient support groups in pharma. The third new study examines structure, effectiveness and resource levels for these programs while the fourth study deals with patient support group partnerships and best practices/pitfalls.

The new Best Practices, LLC studies listed below under Newly Added Research explore how leading companies have made their operations more effective across these different areas.

Download: Patient Advocacy 2020: Abiding Ethical Boundaries & Regulatory Impact on Patient Advocacy in the United States (5579)

This Best Practices, LLC research provides insights around ethical boundaries and the regulatory landscape for patient advocacy partnerships in the US.

Download: Patient Advocacy 2020: Lessons Learned from Top Pharma Companies about Relationships with Patient Advocacy Groups in the United States (5580)

This study probes the key lessons learned and success stories of top US pharma companies in partnering with patient advocacy to shape policies, improve access, and boost patient voice.

Download: Value-Driven Patient Support Programs: Structure, Effectiveness, and Resource Levels (5581)

Best Practices, LLC conducted this benchmarking research to better understand the growing importance of establishing a patient-centric organization and how it can positively impact patient outcomes and commercial results.

Download: Value Driven Patient Support Programs: Partnerships, Patient Support Hubs, Best Practices and Pitfalls (5582)

This study delivers insights around internal and external partnerships, and implementing patient support hubs. It also identifies the best practices and pitfalls encountered in maintaining an effective Patient Support organization.

Business Operations

Business Operations

Includes quality, performance measures, M&A. finance, health and safety, manufacturing, supply chain...
Sales Marketing

Sales and Marketing

Includes sales management, marketing management, market research, product development...
Customer Service

Customer Service

Includes call centers, customer satisfaction, customer relationship and loyalty...
Human Resources

Human Resources

Includes training, compensation, rewards and recognition, performance management, recruitment...
Pharma Research


Includes sales force effectiveness, marketing blockbusters, sales rep training, R&D quality assurance...

David Guinn

David Guinn

Best Practice Senior Director, Client Relations and Business Development

Phone: (919) 767- 9179