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Best Practice Database: New Research

MAY 2018 Research Alert

This month we added four new studies to the Best Practice Database, the research repository for Best Practices, LLC. This month's new studies explore two important functions within pharma: Medical Affairs and Competitive Intelligence. The two studies involving Medical Affairs examine how this role is creating value with its interactions with external groups; the two Competitive Intelligence studies looks at a variety of topics affecting this role. The Medical Affairs studies review the role, activities and tools this function uses to interact with payers, advocacy groups and guidelines organizations. One of the Competitive Intelligence studies reviews current approaches to structure, roles and reporting lines; the second CI study focuses on activities, budget and capabilities.

The new Best Practices, LLC studies listed below under Newly Added Research explore how leading companies have made their operations more effective across these different areas.


Download: Optimizing the Competitive Intelligence Function: Operating Model, Roles and Reporting (5505)
Best Practices, LLC conducted this benchmarking study to provide benchmarks and insights around the appropriate structure, roles and reporting relationships of the Competitive Intelligence function.
Download: Optimizing the Competitive Intelligence Function: Activities, Budgeting and Building Capabilities (5506)
Competitive Intelligence leaders often face a balancing act between developing competent capabilities and managing limited resources. This Best Practices, LLC study delivers benchmarks and insights around key activities, budget, vendor management, training, capabilities, and use of Centers of Excellence.
Download: How Medical Affairs Creates Value & Relationships with External Groups: Payers (5507)
As payers have become dominant players in access and reimbursement arena, Medical Affairs is now required to provide medical support as part of payer interactions. However, Medical Affairs organizations are still working out which functions and activities resonate best with this group. Best Practices, LLC performed this research study to probe Medical Affairs' roles, tools, effectiveness and success metrics in serving payer groups.
Download: How Medical Affairs Creates Value & Relationships with External Groups: Advocacy Groups and Guidelines Organizations (5508)
Medical Affairs groups need to constantly evolve to serve new external stakeholders. But it is not always clear which Medical Affairs functions and activities resonate best with external groups such as advocacy groups and guidelines organizations. To provide current insights into how pharma companies are serving advocacy groups and guidelines organizations, Best Practices, LLC performed this research study to probe Medical Affairs' roles, tools, effectiveness and success metrics in serving these external stakeholders.

Business Operations

Business Operations

Includes quality, performance measures, M&A. finance, health and safety, manufacturing, supply chain...
Sales Marketing

Sales and Marketing

Includes sales management, marketing management, market research, product development...
Customer Service

Customer Service

Includes call centers, customer satisfaction, customer relationship and loyalty...
Human Resources

Human Resources

Includes training, compensation, rewards and recognition, performance management, recruitment...
Pharma Research

Pharma-Specific

Includes sales force effectiveness, marketing blockbusters, sales rep training, R&D quality assurance...
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Contact an Expert

David Guinn,

Best Practice Senior Director, Client Relations and Business Development

Phone: (919) 767- 9179

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