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Best Practice Database: New Research

NOVEMBER 2017 Research Alert

This month we added four new studies to the Best Practice Database, the research repository for Best Practices, LLC. This month's new studies explore three topical areas: Quality in the Healthcare Sector, Marketing in the Measurement and Instrumentation Sector, and Medical Device Sales. The quality study probes issues around agility and outsourcing; the marketing study focuses on roles and resources; and the medical device studies examine the shift to a value-selling model and issues around structure, skills and training.

The new Best Practices, LLC studies listed below under Newly Added Research explore how leading companies have made their operations more effective across these different areas.


Download: Benchmarking Quality in the Healthcare Sector: Agility and Outsourcing (5480)
The quality function must stay agile to manage risk and cost effectively. Best Practices, LLC conducted this study to address the challenges companies face in becoming more agile and the approaches they use to enable them to respond quickly to issues. The study also looks at where organizations are using outsourcing across five functional areas as well as the ratio of outsourced manufacturing plants vs. company operated.
Download: Global Marketing in the Measurement and Instrumentation Sector: Roles and Resources (5485)
Best Practices, LLC conducted this research study to gather benchmarking data to help marketing leaders in instrumentation and measurement organizations better navigate the global economy. In particular, the study examines the structure of the marketing function, reporting relationships, staffing, budgeting, training and CRM.
Download: Medical Device Sales Excellence: Value Selling Models, Sales Structure & Field Support Network (5483)
Best Practices, LLC undertook this study to help medical device companies improve field sales performance through the use of a “value selling” approach. In particular, this research benchmarks the sales models, strategies, span of control, sales structure, key support roles and KPIs that medical device companies are currently utilizing.
Download: Medical Device Sales Excellence: Key Skills, Competencies & Training (5484)
Medical device sales groups are shifting to a value-selling approach to meet the needs of a changing marketplace. This study benchmarks the training approaches and key skill sets needed for field sales representatives to succeed in selling valuable solutions across complex medical device product portfolios.

Business Operations

Business Operations

Includes quality, performance measures, M&A. finance, health and safety, manufacturing, supply chain...
Sales Marketing

Sales and Marketing

Includes sales management, marketing management, market research, product development...
Customer Service

Customer Service

Includes call centers, customer satisfaction, customer relationship and loyalty...
Human Resources

Human Resources

Includes training, compensation, rewards and recognition, performance management, recruitment...
Pharma Research

Pharma-Specific

Includes sales force effectiveness, marketing blockbusters, sales rep training, R&D quality assurance...
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Contact an Expert

Ben Gregory,
Best Practice Database Head

Phone: (919) 767- 9160

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